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COMPLETED
NCT03190317

Health Information for Infected Veterans

Sponsor: VA Office of Research and Development

View on ClinicalTrials.gov

Summary

This is a study of My HealtheVet (MHV) use by Veterans diagnosed with Human Immunodeficiency Virus (HIV) and VA providers/staff who care for them. The investigators hope to learn and understand how MHV can improve the self-management of chronic conditions like HIV. First, the investigators will review Veteran medical records to look at the relationship between use of MHV and whether it has a positive or negative impact on the Veteran's management of HIV. Next, the investigators will interview participants to find out how MHV for self-management is used by Veterans and to find out why Veterans and providers choose to use (or not use) specific MHV tools. Lastly, the investigators will use the information found from the first two steps and create an intervention that will encourage non-MHV users to use the MHV tools that can help achieve health-related goals. Once the intervention has been developed, Veterans and providers will participate in a "cognitive walkthrough" to help the researchers test the intervention to see if it is usable, possible, and acceptable.

Key Details

Gender

All

Age Range

18 Years - Any

Study Type

OBSERVATIONAL

Enrollment

123

Start Date

2019-06-24

Completion Date

2025-09-30

Last Updated

2026-05-20

Healthy Volunteers

No

Interventions

OTHER

HIV-infected Veterans who use MHV

The investigators will use information from Veteran medical records to assess the relationship between Veteran HIV health care outcomes and the use of MHV. Next, the investigators will interview Veterans to understand why MHV is used. Finally, the investigators will create an intervention based on the information learned that will encourage use of MHV and ask Veterans to test it out.

OTHER

HIV-infected Veterans who do not use MHV

The investigators will use information from Veteran medical records to assess the relationship between Veteran HIV health care outcomes and the use of MHV. Next, the investigators will interview Veterans to understand why MHV is not used. Finally, the investigators will create an intervention based on the information learned that will encourage use of MHV and ask Veterans to test it out.

OTHER

Providers and staff of HIV-infected veteran

The investigators will interview providers and staff to understand why they think Veterans at their health system use or do not use the MHV portal for self management. The investigators will create and test an intervention based on information learned that will encourage use of MHV among Veterans and providers/staff.

Locations (8)

VA Palo Alto Health Care System, Palo Alto, CA

Palo Alto, California, United States

VA San Diego Healthcare System, San Diego, CA

San Diego, California, United States

Orlando VA Medical Center, Orlando, FL

Orlando, Florida, United States

Richard L. Roudebush VA Medical Center, Indianapolis, IN

Indianapolis, Indiana, United States

Baltimore VA Medical Center VA Maryland Health Care System, Baltimore, MD

Baltimore, Maryland, United States

VA Bedford HealthCare System, Bedford, MA

Bedford, Massachusetts, United States

VA Southern Nevada Healthcare System, North Las Vegas, NV

Las Vegas, Nevada, United States

Manhattan Campus of the VA NY Harbor Healthcare System, New York, NY

New York, New York, United States