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Redesigning Pre-surgery Patient Journeys With Telehealth
Sponsor: KK Women's and Children's Hospital
Summary
Prior to surgery, patients undergo preanaesthesia assessment to ensure timely optimisation of medical conditions that could adversely impact perioperative outcomes. At the Preadmission Service (PAS) clinic of KK hospital, nurses perform the first triage to identify patients who require outpatient anaesthetic review in advance of surgery. While all elective patients attend the PAS clinic, only 8% are require outpatient anaesthetic review. The majority 92%, can be safely triaged to receive preanaesthesia assessment on the day of surgery. In this project, the investigators propose to investigate the efficacy of a new pre-surgery workflow for elective surgical patients incorporating telehealth. The investigators hypothesize that the redesigned pre-surgery journey incorporating telehealth reduces in-person consultation at the pre-admission clinic by up to 90%. Primary outcome is the proportion of eligible same-day-admission patients assessed via telehealth. Secondary outcomes are: 1. Patient cost and time savings 2. Patient experience of the new model of care 3. Staff experience of the new workflow 4. Incidence of day-of-surgery cancellations
Key Details
Gender
All
Age Range
21 Years - 70 Years
Study Type
OBSERVATIONAL
Enrollment
258
Start Date
2021-07-13
Completion Date
2026-12-31
Last Updated
2025-04-18
Healthy Volunteers
No
Conditions
Interventions
Telehealth for preoperative evaluation
Conduct of preoperative evaluation remotely using Zoom application
Locations (1)
KK Women's and Children's Hospital
Singapore, Singapore