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MyChart Proxy Outreach to Parents (MyPOP)
Sponsor: Yale University
Summary
The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are: * will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access). * which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period.
Official title: MyChart Proxy Outreach to Parents (MyPOP): Mode of Outreach to Parents for Proxy Patient Portal Enrollment
Key Details
Gender
All
Age Range
18 Years - Any
Study Type
INTERVENTIONAL
Enrollment
5200
Start Date
2024-10-15
Completion Date
2026-09
Last Updated
2026-02-13
Healthy Volunteers
Yes
Conditions
Interventions
Email message sent to guardian with proxy information.
Text
Text message sent to guardian with proxy information.
Patient Portal Message
Patient portal message (MyChart) to guardian with proxy information.
Locations (4)
Cornell Scott Hill Health Center
New Haven, Connecticut, United States
Fair Haven Community Health Center
New Haven, Connecticut, United States
Yale New Haven Health
New Haven, Connecticut, United States
Yale School of Medicine
New Haven, Connecticut, United States