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RECRUITING
NCT05989308
NA

MyChart Proxy Outreach to Parents (MyPOP)

Sponsor: Yale University

View on ClinicalTrials.gov

Summary

The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are: * will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access). * which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period.

Official title: MyChart Proxy Outreach to Parents (MyPOP): Mode of Outreach to Parents for Proxy Patient Portal Enrollment

Key Details

Gender

All

Age Range

18 Years - Any

Study Type

INTERVENTIONAL

Enrollment

5200

Start Date

2024-10-15

Completion Date

2026-09

Last Updated

2026-02-13

Healthy Volunteers

Yes

Interventions

BEHAVIORAL

Email

Email message sent to guardian with proxy information.

BEHAVIORAL

Text

Text message sent to guardian with proxy information.

BEHAVIORAL

Patient Portal Message

Patient portal message (MyChart) to guardian with proxy information.

Locations (4)

Cornell Scott Hill Health Center

New Haven, Connecticut, United States

Fair Haven Community Health Center

New Haven, Connecticut, United States

Yale New Haven Health

New Haven, Connecticut, United States

Yale School of Medicine

New Haven, Connecticut, United States