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Phone Outreach Nudges Among Individuals Losing Medicaid Coverage
Sponsor: Covered California
Summary
In May 2023, Covered California, California's ACA marketplace, implemented its automatic enrollment program for individuals losing Medicaid coverage, as defined by Senate Bill 260. If individuals are found eligible for subsidized marketplace coverage, individuals will be automatically enrolled in the lowest cost silver plan available to them, but individuals must still take action to confirm their plan or pay their first month's premium. To identify whether the phone outreach is the effective outreach strategy to increase take-up in this population, Covered California implemented this intervention. The results of this evaluation will inform operational and budgeting decisions.
Official title: Evaluating Impact of Outreach Nudges Among Individuals Losing Medicaid Coverage in California
Key Details
Gender
All
Age Range
Any - Any
Study Type
INTERVENTIONAL
Enrollment
60045
Start Date
2023-08-01
Completion Date
2024-11-01
Last Updated
2024-06-12
Healthy Volunteers
No
Conditions
Interventions
Phone Outreach
Phone outreach to individuals losing Medicaid and auto-enrolled into Covered California plan to nudge them to act
Standard Notice
Standard notification letter without phone outreach to individuals losing Medicaid and auto-enrolled into Covered California plan to nudge them to act
Locations (1)
Covered California
Sacramento, California, United States