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Hub-Based Engagement Navigator Service to Reduce CSC Disengagement
Sponsor: University of Maryland, Baltimore
Summary
This project will develop a hub-based engagement navigator service for participants and families at high risk for disengagement. The investigators will use robust Participatory Research methods to ensure integration of Coordinated Specialty Care (CSC) program staff, participants, and family members in developing all aspects of and materials for the service, conduct feasibility/acceptability testing in three CSC programs, and use this information to guide refinements. This will be followed by a mixed methods hub wide evaluation using a hybrid type I open cohort stepped wedge design to examine feasibility, acceptability, and effectiveness to improve disengagement outcomes and address target mechanisms.
Official title: Developing and Evaluating a Hub-Based Engagement Navigator Service to Reduce CSC Disengagement
Key Details
Gender
All
Age Range
13 Years - 35 Years
Study Type
INTERVENTIONAL
Enrollment
555
Start Date
2026-06-01
Completion Date
2029-07-31
Last Updated
2025-12-18
Healthy Volunteers
No
Conditions
Interventions
Engagement Navigator Service (ENS)
ENS will be a centralized service, staffed by dedicated professional to (1) receive and organize referrals, (2) complete ongoing specialized training in engagement science and evidence-based strategies, (3) provide unbiased support when participants' and/or families' relationships with a CSC program are poor, (4) re-engage participants in CSC or actively connect them with other services if preferred, and (5) continue contact with those who refuse treatment in case they reconsider.
Locations (1)
University of Maryland Baltimore
Baltimore, Maryland, United States