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Reducing Missed Appointments
Sponsor: Hugo W. Moser Research Institute at Kennedy Krieger, Inc.
Summary
There are four goals of this project: (1) To examine the impact of different appointment reminder messages on appointment attendance; (2) to determine the added benefit of a patient navigator reaching out in advance of appointments to families at elevated risk of missing their appointment, and determine the most common barriers families face in appointment attendance; (3) to evaluate which patients are at highest risk of missing their appointment, and to determine the effectiveness of the intervention trial across different patient risk levels; and (4) to examine if the missing appointment interventions increase the socioeconomic diversity patients.
Official title: Reducing Appointment NoShow Through Targeted Pre-appointment Messaging
Key Details
Gender
All
Age Range
1 Month - 24 Years
Study Type
INTERVENTIONAL
Enrollment
5000
Start Date
2025-12-29
Completion Date
2027-12-01
Last Updated
2026-03-18
Healthy Volunteers
No
Conditions
Interventions
Reminder message and patient navigation
This study will evaluate the combination of pre-appointment messages and patient navigation services.
Locations (1)
Kennedy Krieger Institute
Baltimore, Maryland, United States