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Patient Care Pathway and Factors Influencing Their Choice to Consult in the Emergency Department or an Out-of-Hours Care Service: A Comparative Study
Sponsor: Centre Hospitalier de Martigues
Summary
It focuses on the patient care pathway and the factors influencing their choice to seek consultation in the Emergency Department or Out-of-Hours Care Service for issues that fall under general medicine. In France, emergency services are increasingly overcrowded, particularly with cases that should be handled by general practitioners. This strain on the healthcare system, caused by the saturation of emergency departments, has consequences on the quality of care for true emergencies. This study aims to better understand who these users are and why they choose the Emergency Department over other care options.
Key Details
Gender
All
Age Range
18 Years - Any
Study Type
OBSERVATIONAL
Enrollment
194
Start Date
2025-01-15
Completion Date
2026-02-28
Last Updated
2026-03-03
Healthy Volunteers
Yes
Conditions
Interventions
type of consultation
urgence care, permance care
Locations (2)
Centre Hospitalier de Martigues
Martigues, Bouches du Rhone, France
CH de Martigues
Martigues, Bouches du Rhone, France