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RECRUITING
NCT07146607
NA

Evaluating an Audiology Text-Message Protocol to Support Hearing Aid Use in NHS Adult Audiology Patients

Sponsor: WSAUD A/S

View on ClinicalTrials.gov

Summary

Over 18 million adults in the United Kingdom have significant hearing loss, linked to isolation, depression and comorbidities. Hearing aids are the main management option yet are frequently unused (\~23%) or used irregularly (\<40%), wasting NHS resources and reducing quality-of-life gains. Digital behaviour-change interventions can improve self-management between appointments. Florence, an NHS-endorsed text-messaging system, has been used in the management of other long-term conditions, but has not yet been applied within audiology. This study will test a standardised audiology text-message protocol, delivered via Florence, to support new NHS hearing aid users, aiming to improve adherence, outcomes, and cost-effectiveness. Outcomes assess trial feasibility (primary objective), proof-of concept for efficacy (secondary objective), and process evaluation (tertiary objective).

Official title: Audiology Text-Messaging Intervention (Florence) to Improve Hearing Aid Use in NHS Adult Audiology Patients: A Feasibility Study With Proof-of-Concept and Embedded Process Evaluation

Key Details

Gender

All

Age Range

18 Years - Any

Study Type

INTERVENTIONAL

Enrollment

70

Start Date

2025-09-30

Completion Date

2026-12

Last Updated

2026-03-09

Healthy Volunteers

No

Conditions

Interventions

BEHAVIORAL

Audiology text-message protocol

Florence is an interactive text messaging service, endorsed by NHS England, designed to improve clinical outcomes for patients. An audiology text-message protocol, delivered via Florence, will prepare, inform and support new NHS hearing aid users as they are prescribed, receive, and start to use their hearing aid(s).

Locations (3)

QMC Ropewalk House

Nottingham, Nottinghamshire, United Kingdom

Sunderland Royal Hospital, Kayll Road, Sunderland, SR4 7TP

Sunderland, United Kingdom

Audiology Department Suite 2 Thomas Linacre Centre Parsons Walk Wigan WN1 1RU

Wigan, United Kingdom