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Comparison of Two Artificial Intelligence Scribe Products on Pediatric Subspecialty Provider Wellness and Experience, Patient Satisfaction, and Efficiency.
Sponsor: Children's Healthcare of Atlanta
Summary
The goal of this rapid, randomized quality improvement trial is to learn if implementing generative AI scribe software can enhance physician documentation efficiency and reduce burnout in outpatient providers at Children's Healthcare of Atlanta facilities. The main questions it aims to answer are: * Do AI scribes have significant benefits in terms of physician burnout, clinical efficiency, patient experience, and business efficiency? * Does one vendor outperform another in these measures? The investigators will compare providers using DAX Copilot and Abridge AI scribe software to a control group using traditional documentation methods to see if AI scribes improve documentation efficiency and reduce burnout. Participants will: * Be randomized to one of two AI scribe vendors or control * Intervention participants may be crossed over to the other vendor mid-trial. * Collect patient experience scores pre- and post-intervention * Complete surveys on burnout, efficiency, and fulfillment.
Official title: NHSR Evaluation of AI-Generated Documentation Software to Improve Physician Documentation Efficiency and Reduce Burnout
Key Details
Gender
All
Age Range
18 Years - Any
Study Type
INTERVENTIONAL
Enrollment
105
Start Date
2025-04-14
Completion Date
2025-09-12
Last Updated
2025-09-05
Healthy Volunteers
No
Conditions
Interventions
Abridge AI Scribe
Users will have access to the Abridge AI scribe software, either integrated into Epic Haiku ("Abridge Inside") or via standalone app that send information back to Epic ("Abridge Integrated").
DAX Copilot
Users will have access to DAX Copilot integrated into Epic Haiku or via standalone app.
Locations (1)
Children's Healthcare of Atlanta
Atlanta, Georgia, United States