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Enhancing Operational Efficiency in Eye Care Services
Sponsor: Seva Canada Society
Summary
Pushpagiri Vitreo Retina Institute (PVRI) based in Secunderabad is a tertiary care eye hospital providing specialty eye care services since 2007. Over 15-20 preplanned surgical/clinical procedures are conducted for patients requiring care on a daily basis. They range from simple cataract surgeries or injections to detailed specialty surgeries including Vitreo-retina, glaucoma, pediatric eye care and muscular conditions of the eye. All procedures are elective procedures and are pre-planned. The current study aims to improve hospital efficiency and reduce the total appointment time for patients. The current study aims to reduce patient overall waiting time by 15-25% by introducing simple patient identification tools to help streamline all planned procedures.
Official title: Enhancing Operational Efficiency in Eye Care Services: A Mixed-Methods Operational Research Study in a Tertiary Care Eye Hospital
Key Details
Gender
All
Age Range
Any - 85 Years
Study Type
INTERVENTIONAL
Enrollment
400
Start Date
2026-03
Completion Date
2026-12
Last Updated
2026-02-18
Healthy Volunteers
No
Interventions
Health service Optimization
* Introduction of validated appointment checklist * Presence of single Point of Contact (POC) for patient transfer from Ward to OT to Ward * Standardize Discharge documentation protocol through EMR IP billing