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Behavioral Health Referrals Study
Sponsor: Outcome Referrals, Inc.
Summary
This is a Stepped Wedge Cluster Randomized Trial (SW-CRT) to evaluate Express Access -- a new behavioral health referral application to support PCP referrals to behavioral health therapists. The hypotheses are that clients who use Express Access for behavioral health referrals will have better overall well-being (primary outcome), as well as higher satisfaction with the referral process and faster speed to behavioral health care (secondary outcomes), than those who experience the usual standard referral processes.
Official title: Consumer-Therapist-Connector: Increasing Access to Quality Behavioral Healthcare
Key Details
Gender
All
Age Range
18 Years - Any
Study Type
INTERVENTIONAL
Enrollment
600
Start Date
2026-03-30
Completion Date
2027-09
Last Updated
2026-04-09
Healthy Volunteers
No
Conditions
Interventions
Express Access
Patients will access Express Access via a QR code on a flyer that their PCP will give them. When they open the application, patients will be asked to select the name of the PCP who referred them and then complete a behavioral health assessment to help to identify therapists who treat patients with similar behavioral health needs.
Locations (1)
Outcome Referrals, Inc.
Framingham, Massachusetts, United States