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Evaluation of a Generative AI-Based Voice Documentation System for Patient-Clinician Communication in the Emergency Department and Its Impact on Clinical Workflow Efficiency and Usability
Sponsor: Samsung Medical Center
Summary
This research study at Samsung Medical Center evaluates the impact of Ambient AI system, a Generative AI-based communication and documentation system developed by NAVER, on the efficiency and quality of medical record-keeping within the Emergency Department (ED). By converting patient-clinician dialogues into automated medical summaries, the study aims to reduce the administrative burden on healthcare providers and address the issue of physician burnout caused by excessive documentation. The trial involves approximately 1,148 patients and 20 medical staff members, comparing a control period of conventional documentation against an experimental phase where AI-generated drafts are utilized to assist in clinical recording. Through quantitative analysis of documentation time, patient length of stay, and speech-to-text accuracy, alongside qualitative assessments of usability and satisfaction, the research seeks to determine if this AI intervention can effectively streamline ED workflows and enhance the overall quality of patient care in overcrowded medical environments.
Official title: Evaluation of a Generative AI-Based Communication and Clinical Documentation System and Its Impact on Workflow Efficiency in the Emergency Department
Key Details
Gender
All
Age Range
20 Years - Any
Study Type
INTERVENTIONAL
Enrollment
36
Start Date
2025-04-07
Completion Date
2026-08-15
Last Updated
2026-06-10
Healthy Volunteers
Yes
Interventions
VoiceEMR
A tool that uses AI and Speech-to-Text (STT) technology to convert voice recordings of medical consultations into structured medical summaries.
Locations (1)
Samsung medical center
Seoul, Gangnam-gu, South Korea