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Use of AI Chatbots for Mental Health
Sponsor: Medizinische Hochschule Brandenburg Theodor Fontane
Summary
The goal of this observational study is to learn how patients with mental disorders use, perceive, and evaluate generative artificial intelligence (AI) chatbots for mental health-related purposes. The study aims to investigate usage patterns, expectations, experiences, perceived benefits, barriers, and concerns regarding AI chatbots among adults receiving psychiatric or psychotherapeutic treatment. The main questions it aims to answer are: * "How do patients with mental disorders use generative AI chatbots in the context of their mental health?" * "What expectations, attitudes, and experiences do patients have regarding AI chatbots for mental health support?" Participants will: * Provide electronic informed consent before participation. * Complete a one-time anonymous online survey lasting approximately 8 to 10 minutes. * Answer questions about sociodemographic characteristics, psychiatric diagnoses, psychological distress, and digital device use. * Report their expectations regarding AI chatbots for mental health support. * Provide information about AI chatbot use, including frequency, duration, applications used, and purposes of use. * Answer questions regarding satisfaction, trust, privacy concerns, perceived problems, and potential future integration of AI chatbots into mental health care. * Optionally provide qualitative comments and suggestions in open-text fields. * Optionally participate in semi-structured qualitative interviews to explore their experiences, attitudes, and perceptions regarding AI chatbots in greater depth. There is no intervention, randomization, control group, or comparison arm in this study. The study follows a prospective cross-sectional mixed-methods design using quantitative survey data, qualitative free-text responses, and semi-structured interviews.
Official title: Use of AI Chatbots for Mental Health - an Online Survey of Patients With Severe Mental Illness
Key Details
Gender
All
Age Range
18 Years - Any
Study Type
OBSERVATIONAL
Enrollment
150
Start Date
2026-07-31
Completion Date
2026-11
Last Updated
2026-10-08
Healthy Volunteers
Not specified
Conditions
Locations (1)
Immanuel Klinik Rüdersdorf
Rüdersdorf, Brandenburg, Germany