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FIQS Dissemination and Implementation
Sponsor: University of California, San Francisco
Summary
This study is testing Family Input for Quality and Safety (FIQS), a mobile-based survey tool that allows hospitalized children's families and adolescent patients to report safety concerns in real-time by responding to a text message link on their mobile phone. The main questions it aims to answer are: 1. Does the way families are invited to use the safety reporting survey (text-only invitation versus text plus brief in-person orientation) affect how many families participate and report safety concerns? 2. Does sharing safety reports anonymously versus with patient identifiers (for example, the patient name or room number) affect how often families report concerns and how hospitals respond? 3. What barriers and supports help hospitals successfully use the reports from the survey to make safety improvements without extensive/dedicated research infrastructure? Researchers will compare different enrollment approaches and anonymous versus identified reporting across multiple children's hospitals to see which methods work best for engagement with the FIQS tool. Participants will: * Receive automated text message invitations when their child is admitted to participating hospital units * Be randomly assigned to receive either text-only invitation or an additional brief in-person orientation * Use a mobile-responsive survey to report safety concerns during their hospital stay through daily text prompts * Be randomly assigned to have their reports shared either anonymously or with identification to help hospital staff follow up * Participate during hospitalization while hospitals learn to integrate family safety reports into their quality improvement efforts
Official title: Family Input for Quality and Safety Dissemination and Implementation
Key Details
Gender
All
Age Range
13 Years - Any
Study Type
INTERVENTIONAL
Enrollment
21800
Start Date
2026-10-19
Completion Date
2029-12-31
Last Updated
2026-10-13
Healthy Volunteers
No
Conditions
Interventions
Text-Only Enrollment Strategy
Automated text message invitation system for safety reporting participation with online educational materials but no in-person staff interaction during enrollment process.
Text Plus In-Person Enrollment Strategy
Automated text message invitation system combined with brief standardized verbal orientation provided by hospital staff during admission process using physical educational brochures.
Anonymous Safety Reporting with Impact Website
Mobile safety reporting system where reports are shared without participant identifiers, combined with access to website showing safety improvement examples to encourage continued engagement.
Identified Safety Reporting
Mobile safety reporting system where all reports are shared with hospital staff including participant identifiers to enable direct follow-up and service recovery.
Safety Reporting Integration Toolkit
Implementation toolkit with lessons learned and one-hour coaching session to help hospital units integrate family safety reports into existing quality improvement workflows without research support.
Locations (8)
UCLA Mattel Children's Hospital
Los Angeles, California, United States
UCSF Benioff Children's Hospital - Oakland
Oakland, California, United States
UC Davis Children's Hospital
Sacramento, California, United States
UCSF Benioff Children's Hospital - San Francisco
San Francisco, California, United States
Texas Children's Hospital North Austin Campus
Austin, Texas, United States
Texas Children's Hospital The Woodlands Inpatient and Emergency
The Woodlands, Texas, United States
Children's Hospital of Richmond at VCU
Richmond, Virginia, United States
Seattle Children's Hospital
Seattle, Washington, United States