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NOT YET RECRUITING
NCT07871136
NA

FIQS Dissemination and Implementation

Sponsor: University of California, San Francisco

View on ClinicalTrials.gov

Summary

This study is testing Family Input for Quality and Safety (FIQS), a mobile-based survey tool that allows hospitalized children's families and adolescent patients to report safety concerns in real-time by responding to a text message link on their mobile phone. The main questions it aims to answer are: 1. Does the way families are invited to use the safety reporting survey (text-only invitation versus text plus brief in-person orientation) affect how many families participate and report safety concerns? 2. Does sharing safety reports anonymously versus with patient identifiers (for example, the patient name or room number) affect how often families report concerns and how hospitals respond? 3. What barriers and supports help hospitals successfully use the reports from the survey to make safety improvements without extensive/dedicated research infrastructure? Researchers will compare different enrollment approaches and anonymous versus identified reporting across multiple children's hospitals to see which methods work best for engagement with the FIQS tool. Participants will: * Receive automated text message invitations when their child is admitted to participating hospital units * Be randomly assigned to receive either text-only invitation or an additional brief in-person orientation * Use a mobile-responsive survey to report safety concerns during their hospital stay through daily text prompts * Be randomly assigned to have their reports shared either anonymously or with identification to help hospital staff follow up * Participate during hospitalization while hospitals learn to integrate family safety reports into their quality improvement efforts

Official title: Family Input for Quality and Safety Dissemination and Implementation

Key Details

Gender

All

Age Range

13 Years - Any

Study Type

INTERVENTIONAL

Enrollment

21800

Start Date

2026-10-19

Completion Date

2029-12-31

Last Updated

2026-10-13

Healthy Volunteers

No

Interventions

BEHAVIORAL

Text-Only Enrollment Strategy

Automated text message invitation system for safety reporting participation with online educational materials but no in-person staff interaction during enrollment process.

BEHAVIORAL

Text Plus In-Person Enrollment Strategy

Automated text message invitation system combined with brief standardized verbal orientation provided by hospital staff during admission process using physical educational brochures.

BEHAVIORAL

Anonymous Safety Reporting with Impact Website

Mobile safety reporting system where reports are shared without participant identifiers, combined with access to website showing safety improvement examples to encourage continued engagement.

BEHAVIORAL

Identified Safety Reporting

Mobile safety reporting system where all reports are shared with hospital staff including participant identifiers to enable direct follow-up and service recovery.

OTHER

Safety Reporting Integration Toolkit

Implementation toolkit with lessons learned and one-hour coaching session to help hospital units integrate family safety reports into existing quality improvement workflows without research support.

Locations (8)

UCLA Mattel Children's Hospital

Los Angeles, California, United States

UCSF Benioff Children's Hospital - Oakland

Oakland, California, United States

UC Davis Children's Hospital

Sacramento, California, United States

UCSF Benioff Children's Hospital - San Francisco

San Francisco, California, United States

Texas Children's Hospital North Austin Campus

Austin, Texas, United States

Texas Children's Hospital The Woodlands Inpatient and Emergency

The Woodlands, Texas, United States

Children's Hospital of Richmond at VCU

Richmond, Virginia, United States

Seattle Children's Hospital

Seattle, Washington, United States