Clinical Research Directory

Artificial Intelligence and Digital Health Literacies Among Older Adults: A Mixed-method Pilot Intervention Study

Sponsor: National University of Singapore

Summary

The goal of this pilot study is to determine the feasibility and to learn if a training program called E2NGAGE-Literacy (Empowering Elders in Navigating Generative AI for Greater E-health Literacy) can potentially help older adults in Singapore use generative AI (GenAI) chatbots safely and confidently to find and evaluate health information. The main questions it aims to answer are: * Is the conduct of E2NGAGE-Literacy program to improve older adults' AI literacy and digital health literacy feasible? * Do older adults find the E2NGAGE-Literacy program acceptable? * What are the potential changes in AI literacy, digital health literacy and actual use of AI-chatbot apps and web-based apps between older adults who receive E2NGAGE-Literacy program and those who do not receive the program? * What do participants think about E2NGAGE-Literacy, and how can it be improved? Researchers will compare two groups: * E2NGAGE-Literacy group: Participants will join a 6-week program with face-to-face group lessons on using GenAI for health information, supported by online videos, quizzes and short homework tasks. * Waitlist control group: Participants will continue with their usual activities at the senior centres and receive the same program after the study period. Participants in the E2NGAGE-Literacy group will: * Join weekly 1.5-hour face-to-face sessions for 6 weeks during the study period * Watch short videos and complete online quizzes and practice tasks between sessions during the study period * Be invited to a focus group discussion after the program to share their experiences * Complete a questionnaire at the start of the study and again at 7 and 12 weeks later * Be invited to share AI-chatbot transcripts for analysis Participants in the waitlist group will: * Complete a questionnaire at the start of the study and again at 7 and 12 weeks later * Join weekly 1.5-hour face-to-face sessions for 6 weeks after the study period (after week 8) * Watch short videos and complete online quizzes and practice tasks between sessions after the study period (after week 12) * Be invited to share AI-chatbot transcripts for analysis

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