Participant Payment Platform
Compensate clinical trial participants directly to their bank accounts with instant payouts, automated reconciliation, and secure bank-to-bank transfers. No checks, no delays—just fast, compliant payments.
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Instant payouts
24/7
Always-on processing
4+
Payment rails
Direct Bank Transfers
Direct Bank Payouts
Send compensation directly to participants' bank accounts using secure ACH, RTP, and FedNow rails. Automated, reliable, and compliant.
Instant Transfers
Provide instant compensation with RTP and FedNow rails. Participants receive funds in seconds, improving satisfaction and retention.
Automated Reconciliation
Track every payment with detailed funding events and reports. Simplify accounting and ensure compliance with automated transaction tracking.
Intelligent Payment Routing
Our platform automatically selects the optimal payment rail based on speed, cost, and reliability—no manual configuration required.
ACH (Standard & Same Day)
Processing: 1-3 business days (standard) or same-day
- Cost-effective for high-volume payments
- Higher transaction limits for large compensations
- Ideal for recurring study payments
- Multiple same-day processing windows available
RTP & FedNow (Instant)
Processing: Seconds (24/7/365)
- Instant fund delivery for urgent compensations
- Available around the clock, including weekends
- Irrevocable once completed for security
- Enhanced participant experience and satisfaction
Comprehensive Payment Features
Everything you need to manage participant compensation from onboarding to payout.
Bank Account Connection
✓ Secure bank linking through trusted authentication providers
✓ Real-time account verification and validation
✓ Support for all major U.S. financial institutions
✓ Optional balance checks before payouts to prevent failures
Transaction Security
✓ Real-time fraud detection on every transaction
✓ Configurable velocity controls and spending limits
✓ Hold and review suspicious payments before processing
✓ Encrypted data transmission and secure storage
Reporting & Reconciliation
✓ Detailed transaction reports for accounting and compliance
✓ Real-time funding event tracking and settlement status
✓ Automated webhook notifications for payment lifecycle
✓ Export capabilities for integration with accounting systems
Payment Lifecycle Management
✓ Track payments from creation through completion
✓ Automatic retry handling for failed transactions
✓ Schedule future payments for milestone-based compensation
✓ Handle returns and reversals with detailed reason codes
How It Works
A seamless payment flow from participant onboarding to instant compensation.
1
Participant Onboarding
Verify identity and securely link bank account through our streamlined onboarding process.
2
Study Participation
Participant completes study milestones and earns compensation based on protocol requirements.
3
Automated Payout
Our platform automatically initiates compensation via the optimal payment rail for speed and cost.
4
Instant Delivery
Funds arrive in the participant's bank account instantly or within hours, with full tracking and notifications.
Coming Soon
Expanding payment options to meet diverse participant needs.
Debit Card Payouts
Send compensation directly to participants' debit cards for instant access. Perfect for participants without traditional bank accounts or those preferring card-based payments.
Issued Card Products
Provide participants with branded prepaid cards for seamless compensation management. Load funds directly onto cards and enable participants to spend or withdraw as needed.